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Customer Service Representative
1 month ago
At Bupa Dental Albany Creek, we're seeking a dedicated and customer-focused individual to join our team as a Receptionist. If you're passionate about delivering exceptional patient care and have a positive attitude, we'd love to hear from you.
Key Responsibilities:
- Warmly greet patients and create a welcoming atmosphere
- Schedule and adjust appointments, manage calls, and update records
- Assist the Practice Manager and clinical team in practice management
- Inform patients about dental services and promotions
- Manage payments and maintain confidentiality
What We Offer:
- Competitive salary and Bupa benefits
- Comprehensive training and ongoing development
- Internal career progression opportunities
- Networking opportunities across the business
- Flexible work arrangements
Requirements:
- Ability to remain composed and professional in a fast-paced setting
- Excellent communication and organizational skills
- Proficiency in Microsoft Word and Outlook
- Personable and customer-focused attitude
