Technical Program Manager for Platform Reliability

1 month ago


Sydney, New South Wales, Australia Microsoft Full time

About the Role

The Azure Kubernetes Service (AKS) team is seeking a Technical Program Manager II to join the AKS Fundamentals team and focus on platform reliability. In this role, you will define a set of metrics to measure and report on the reliability experienced by customers in Azure Kubernetes Service. You will analyze the pain points of our customers, plan and prioritize improvements, and drive engineering teams across Azure to address those pain points.

Responsibilities

  • Define and track success metrics for platform reliability and drive empathy for customer issues.
  • Launch and drive programs to address quality gaps in existing processes and products.
  • Partner closely with Azure Compute, Networking, Storage, and other Azure teams to drive the roadmap.

Requirements

  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development.OR equivalent experience.
  • 2+ years of experience in a technical role.


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