Customer Service Professional
2 weeks ago
About the Role:
We are seeking an experienced Dispute Liaison Officer to join our team. In this role, you will be responsible for the management of disputed customer accounts.
Key Responsibilities:
- Investigate and resolve disputes in a timely and professional manner.
- Communicate effectively with internal stakeholders and customers to ensure prompt resolution.
- Create and adjust account information in our accounting system.
About You:
- You have strong customer service skills, both written and verbal.
- You are able to communicate effectively with senior management.
- You are highly organized and able to establish priorities in a demanding environment.
- You have a proven background in dispute resolution management.
What We Offer:
- A permanent opportunity with a supportive team.
- Flexible working hours.
- The option to work from home 3 days per week.
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