Senior Operations Lead
2 months ago
We are seeking a highly strategic and influential Senior Operations Lead to join our Woolworths at Work team. As a key member of our operations team, you will be responsible for driving operational and service excellence to create better experiences for our customers.
Key Responsibilities:- Develop and implement initiatives to achieve Out of Stock targets (B2B) and Complete Order target (B2B)
- Work closely with WaW Business Support Hub team to ensure bulk orders are managed within guidelines
- Partner with Group Replenishment teams to identify levers to improve overall fulfillment metrics for B2B
- Collaborate with Last Mile teams to ensure delivery solutions are supported upstream within CFCs
- Work closely with Sales, Account Management and Customer Hub teams on service capability & options
- Act as the CFC SME for the WaW tribe
- 5+ years experience in Store operations, Replenishment or fulfilment role
- Experience working in B2B environments preferred
- Understanding of warehouse operations (picking/staging/dispatch processes)
- Highly organised with the ability to manage multiple projects concurrently
- Ability to coordinate & Influence large stakeholder groups and drive direction based upon business requirements & feedback
- Established communicator, fluent in the use of the Google suite when presenting to large stakeholder groups
- An attractive remuneration package including base + superannuation + bonus + ToT
- The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
- Flexible work arrangements
- An exciting career - as our business grows, so do the opportunities for our people
We are a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'
We encourage all candidates to apply. Please let us know in your application if we can assist you with any adjustments in the hiring process.
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