
Home Care Support Specialist
17 hours ago
- Connecting with customers across phone, email, and more to provide proactive, high-quality support.
- Partnering with our Support Team and Service Partners to onboard new customers and guide them through their home care journey.
- Couching and empowering customers to manage their own home care packages and achieve their personal goals.
You will be the voice our customers trust as they navigate their home care journey. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.
We believe in technology as an enabler, and our platform is designed to make a meaningful difference in the lives of others. If you love building relationships, solving problems, and creating moments of genuine impact, this role is for you.
**What You'll Need:To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should be passionate about making a difference in the lives of others and have a strong commitment to delivering high-quality support.
Our ideal candidate will be a warm, motivated, and adaptable individual who is passionate about home care and committed to helping older people maintain their independence.
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