Technology Service Expert

2 weeks ago

Sunshine Coast Regional District, Australia beBeeIT Full time $67,000 - $72,500

Our IT team is growing, and we're looking for a skilled technician to join us onsite in Yandina. As an IT Support Technician, you will play a vital role in ensuring our clients receive top-notch support.

The ideal candidate will have strong technical skills, excellent communication abilities, and a willingness to learn. We offer comprehensive training across our full stack, so prior experience is not necessary.

Responsibilities include:

  • Answering calls and logging support tickets using HaloPSA
  • Supporting clients with password resets, user setups, and M365 tools (Teams, Outlook, etc.)
  • Hardware setups and basic troubleshooting
  • Working with RMM tools (N-central) and backup/security platforms
  • Exposure to cloud environments, cyber tools, and more

Key technologies you'll work with include Microsoft 365, SentinelOne, Adlumin, Rapid7, AWS, and Cove Backup.

What We Offer

We provide a competitive salary package, Monday to Friday working hours, and a healthy lunch provided daily. Our team is supportive, and we value both performance and balance in the workplace.

As a valued member of our team, you'll have opportunities for career progression into cloud, cyber, automation, and beyond.

Who We Are Looking For

  • Reliable and switched-on individuals
  • Great communicators with confidence on the phone
  • Able to get to and from the office reliably

If this sounds like the perfect opportunity for you, send through your resume, and we'll be happy to review it.

Unlock Job Insights

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Your application will include questions such as: How many years' experience do you have as an Information Technology Support Technician? Do you have technical support experience? Have you worked in a role where you were responsible for providing level 1 technical support?

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