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Electrical Field Service Technician
2 months ago
About the Role:
Komatsu America Corp. is seeking a skilled Electrical Field Service Technician to join our team. As a key member of our service team, you will be responsible for providing expert technical support to our customers, ensuring the optimal performance and reliability of our mining equipment.
Key Responsibilities:
- Provide proactive advice and support to customers to increase equipment performance and productivity.
- Facilitate flawless start-up plans in line with global policy.
- Develop and standardize equipment and system commissioning plans.
- Provide advanced technical support for equipment in the field.
- Coordinate new product field trials and document results, including opportunities for product enhancement.
- Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
- Engage with key stakeholders to identify opportunities to offer solutions for customer needs.
Requirements:
- Electrical trade experience in mining, manufacturing, and engineering or a similar heavy engineering environment with an emphasis on field applications.
- Exposure to mining systems and applications.
- Experience in new product introduction for mining systems or heavy mobile machinery.
- Working knowledge of mining system planning and operation at a mine site.
- Intimate knowledge of field engineering problem identification and resolution processes within various aspects of the KMC business.
- Detailed knowledge of appropriate Australian Standards, Mines Department regulations, and Hazardous Area Standards.
About Us:
Komatsu America Corp. is a leading provider of heavy equipment and services to the construction, mining, and forestry industries. We are committed to delivering innovative solutions that maximize value for our customers.
