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Service Delivery Manager
3 weeks ago
About the Role
This position provides an opportunity to lead and manage operational service delivery teams, ensuring high-quality outcomes for people with intellectual disabilities.
Key Responsibilities:
- Implementing and monitoring the delivery of accommodation support and respite services to meet Human Service Quality Standards and governance requirements.
- Providing leadership and supervision to staff, ensuring consistent professional conduct and high-quality service provision.
- Developing effective relationships with stakeholders, including people with disabilities, families, and government agencies.
- Maintaining legislative compliance and departmental policies.
What You Will Do
You will manage multiple operational teams, implementing and monitoring service delivery to ensure high-quality outcomes. This includes developing and maintaining effective working relationships with key stakeholders, providing leadership and supervision, and ensuring compliance with relevant legislation and departmental policies.
Benefits
This role offers a challenging and rewarding career path, providing opportunities for professional growth and development. As a leader in our organization, you will be instrumental in shaping the future of human services and making a positive impact on the lives of people with intellectual disabilities.
