Customer Service Representative in Pharmaceutical Industry

4 weeks ago


Sydney, New South Wales, Australia DCL Recruitment Full time

Are you looking for a challenging role where you can utilize your communication and organizational skills?

DCL Recruitment is seeking a highly motivated individual to join our client's customer service team as a Customer Service Representative in the Pharmaceutical Industry.

The ideal candidate will have previous experience in a corporate environment, assisting customers with strong communication and organization skills. The successful candidate will be confident and mature, able to deal with difficult customers, and possess excellent PC skills, including MS Office and experience using ERP and CRM systems.

This is a full-time opportunity working for a leading brand within domestic and international markets. As a Customer Service Representative, you will be responsible for:

  • Order taking - inbound calls & answer emails
  • Process purchase orders
  • Live chat (online customer service)
  • General admin duties
  • Liaise with Warehouse and logistics

We offer a competitive salary of $45-$60 per hour, paid weekly, and an office-based role with some flexibility to work from home once trained.

To be successful in this role, you will require a high level of autonomy and ability to self-direct your work. If you have a bright and can-do attitude and are passionate about delivering exceptional customer service, we encourage you to apply.



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