Operations Team Lead
4 days ago
Coca-Cola Europacific Partners is a leading beverage company that offers a wide range of brands and products. As a member of our team, you will be part of a global organization that values innovation, sustainability, and customer satisfaction.
Job DescriptionWe are seeking an experienced Logistics Manager to join our QLD Logistics Team. The successful candidate will be responsible for leading a team of delivery drivers to achieve sales and executional metrics across a designated geographic territory.
The Logistics Manager will be responsible for:
- Communicating the Neverfail Business Plan and tracking performance against KPI objectives, financial targets, and DIFOT.
- Leading performance planning, recruitment, talent identification, and succession planning within the team.
- Training, coaching, and developing team members through regular performance discussions and development planning.
- Ensuring a safe work environment by enforcing compliance with workplace health and safety policies and procedures.
- Applying best-in-class planning and strategy to organize contractor management and customer service excellence.
- Contributing to the territory plan by demonstrating knowledge of customer needs, objectives, and opportunities.
- Using customer feedback to adapt responses to customer needs and expectations, aligning plans, overcoming objections, and improving the customer experience.
- Identifying and leveraging programs to meet and exceed volume and sales execution targets.
- Negotiating contracts with delivery partners (3PL, contractors, and distributors).
- Driving positive impact with stakeholders and promoting a growth mindset.
- Prior experience in managing relationships and building partnerships with key stakeholders at all levels.
- Demonstrated experience in negotiation, problem-solving, and identifying next steps and controls.
- Strong accountability to drive results and achieve desired outcomes.
- Effective time management and personal management skills, with the ability to work under limited supervision.
- The ability to coach, mentor, and develop others to reach their full potential.
- A strategic and decisive mindset, with the ability to set actionable goals.
- Strong perseverance and resilience.
- Truck license or forklift license (or willingness to obtain one).
- We offer an attractive package including staff product allowance and a range of discounts and benefits from partner companies.
- Ongoing training and opportunities for career progression.
- Participation in a dynamic and supportive team culture.
- Access to employee benefits such as free drinks on site, allocation of products to take home, EAP, and free on-site parking.
- Access to our CCEP Care Program, which supports employees' well-being and provides access to counseling services.
- Access to our DevelopingMe@CCEP program, designed to support employee development and self-improvement.
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