Grow Your Career as a Customer Growth Specialist

5 days ago

Brisbane, Queensland, Australia beBeeAccountant Full time $100,000 - $120,000
Customer Growth Specialist

Xero is a cloud-based accounting software company that aims to help small businesses streamline their operations. As a Customer Growth Specialist, you will be responsible for cultivating and nurturing relationships with existing Xero Accounting & Bookkeeping Partners.

Key Responsibilities:
  • Strategic territory management through categorization and prioritization of all new and existing Accounting and Bookkeeping Partners
  • Identify sales opportunities to build a robust sales pipeline
  • Prioritize and manage your day to optimize calling time to meet monthly sales and call targets
  • Develop business plans to produce larger or longer-term deals and work with the Partner to implement them and manage on an ongoing basis
  • Raise awareness and drive attendance at Xero sales events
  • Increase penetration within the existing Partner base
  • Maintain knowledge of Xero features and functionality via Xero training and update webinars
  • Meet activity targets and increase and maintain the percentage of certified partners
Requirements:
  • DIRECT EXPERIENCE IN INBOUND PHONE AND EMAIL SALES WITH PROVEN SALES PERFORMANCE
  • AN INTEREST IN THE EMERGING ONLINE ACCOUNTING MARKET
  • A QUICK AND STRONG RAPPORT WITH PARTNERS OVER THE PHONE
  • ATTENTION TO DETAIL AND FOLLOW-UP
  • A PROCESS-DRIVEN MINDSET AND OWNERSHIP
  • A GO-GETTER MENTALITY WITH LOADS OF INITIATIVE AND SELF-MOTIVATION
  • ACCOUNTING PRODUCT KNOWLEDGE AND UNDERSTANDING OF THE WORKINGS OF AN ACCOUNTING PRACTICE
  • EXPERIENCE WITH MANAGING LONG TERM CLIENT RELATIONSHIPS

This role offers a unique opportunity to develop long-term client relationships and grow your career in the accounting industry.

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