Senior Retail Operations Manager

2 days ago

Caloundra, Australia beBeeLeadership Full time $62,300 - $108,000
About the Opportunity

Sussan is seeking a Store Manager to join our dynamic team. As a pivotal leader, you will be responsible for driving sales growth, managing daily operations, and delivering exceptional customer experiences.

You will lead by example, mentor, and coach your team to achieve operational excellence across stock management, visual merchandising, and compliance.

If you thrive in a fast-paced environment, possess strong leadership skills, and have a customer-first mindset, this could be the ideal opportunity for you.

  • Lead a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
  • Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
  • Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
  • Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
  • Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
  • Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
Why Choose Sussan?

We believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we're committed to fostering an environment where our team can thrive.

  • Become part of a Certified B Corporation and join a vibrant, purpose-driven workplace that values innovation and impact.
  • Participate in our community partnership program with Breast Cancer Network Australia (BCNA).
  • Join a supportive team that values creativity, diversity, growth, and future thinking.
Benefits Package
  • Enjoy a 3-day weekend on a fortnightly, full-time rotating roster and no Sunday shifts.
  • Access to Management Development Programs for career growth opportunities.
  • Wellness Leave – 2 additional paid days of leave per year to focus on health and wellbeing.
  • Generous 50% team member discount on Sussan product.
  • Opportunity to achieve monthly and seasonal bonuses.
  • Discounted private health insurance through Medibank Private.

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