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Shift Operations Manager
2 months ago
About Red Rooster
Red Rooster is a leading Australian fast-food chain, renowned for its delicious chicken and commitment to customer satisfaction. We're passionate about creating memorable experiences for our customers and fostering a positive work environment for our crew.
Job Summary
We're seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll be responsible for leading our crew to deliver exceptional customer experiences, maintaining high standards of quality and safety, and contributing to a positive and inclusive work environment.
Key Responsibilities
- Lead and motivate the crew to achieve operational excellence and deliver outstanding customer service
- Ensure compliance with Red Rooster's quality, safety, and brand standards
- Manage restaurant operations during peak periods, including food preparation and service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other team members to achieve business objectives and promote a positive work culture
Requirements
- Proven leadership and team management experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and lead by example
- Strong problem-solving and time management skills
- Passion for delivering exceptional customer experiences and promoting a positive work culture
About You
If you're a motivated and customer-focused individual with a passion for leading and developing a team, we'd love to hear from you. As a Shift Supervisor at Red Rooster, you'll have the opportunity to grow your career, develop new skills, and be part of a dynamic and supportive team.