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Shift Operations Manager

2 months ago


Mount Rascal, Queensland, Australia Red Rooster Full time

About Red Rooster

Red Rooster is a leading Australian fast-food chain, renowned for its delicious chicken and commitment to customer satisfaction. We're passionate about creating memorable experiences for our customers and fostering a positive work environment for our crew.

Job Summary

We're seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll be responsible for leading our crew to deliver exceptional customer experiences, maintaining high standards of quality and safety, and contributing to a positive and inclusive work environment.

Key Responsibilities

  • Lead and motivate the crew to achieve operational excellence and deliver outstanding customer service
  • Ensure compliance with Red Rooster's quality, safety, and brand standards
  • Manage restaurant operations during peak periods, including food preparation and service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other team members to achieve business objectives and promote a positive work culture

Requirements

  • Proven leadership and team management experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team and lead by example
  • Strong problem-solving and time management skills
  • Passion for delivering exceptional customer experiences and promoting a positive work culture

About You

If you're a motivated and customer-focused individual with a passion for leading and developing a team, we'd love to hear from you. As a Shift Supervisor at Red Rooster, you'll have the opportunity to grow your career, develop new skills, and be part of a dynamic and supportive team.