Clinical Quality Assurance Specialist

3 days ago

Melbourne, Victoria, Australia beBeeQuality Full time

Join our organization as a Clinical Quality Assurance Specialist and make a meaningful impact on healthcare delivery.

The role is part of our Quality & Safety team, where you will play a key role in supporting Health Services and Home Care platforms to deliver safe, high-quality care. You will lead the implementation of quality systems, manage incidents and feedback, drive continuous improvement, and support audit, accreditation, and customer partnerships.

This position offers full-time employment with hybrid flexibility, allowing for three in-office days. We welcome applicants from across Australia and offer support for infrequent travel as required.

Job Responsibilities
  • Lead the determination and management of major and severe incidents, including follow-up reports and responses to regulatory bodies.
  • Provide expert advice and guidance to operational teams on incident investigations, ensuring thorough analysis and timely resolution.
  • Collaborate with the Accreditation and Quality Partners to support operational teams during quality reviews.
  • Assist service delivery teams in responding to audit and governance findings.
  • Develop and monitor realistic, measurable action plans within the Plan for Continuous Improvement (PCI).
  • Conduct clinical audits and support teams in maintaining the PCI and Customer Risk Register.
  • Identify and document emerging risks, trends, and key themes from reported events across operational teams.
  • Translate key indicator data into actionable insights that drive measurable improvements in service quality and safety.
Required Qualifications
  • A Registered Division 1 Nurse or Allied Health Professional with current, unrestricted registration.
  • Demonstrated experience with accreditation processes, including standards related to healthcare quality and safety.
  • A strong understanding of Quality Management Systems, continuous improvement, and risk management frameworks.
  • Practical experience in conducting clinical investigations and contributing to system-level improvements.
  • Excellent communication skills, with the ability to collaborate effectively with business leaders and stakeholders.
Benefits
  • Flexible working arrangements.
  • Extra paid leave benefits, including wellbeing, community, and deep listening days each year.
  • Purchase up to two weeks' extra leave per year.
  • Fitness Passport – discounted access to gyms and fitness facilities.
  • Employee discounts across products, travel, and accommodation.
  • Novated leasing – salary package a new car through a chosen provider.
About This Opportunity

This is an exciting opportunity to join a forward-thinking organization dedicated to delivering exceptional healthcare services. As a Clinical Quality Assurance Specialist, you will be part of a dynamic team driving quality and safety excellence throughout our Health Services and Home Care platforms.

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