System Configuration Specialist

6 days ago

Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $120,000
Job Opportunity

We are seeking a proactive Application Support Analyst to join our team.

This role involves leading customer-driven configuration changes, translating business needs into system updates and ensuring smooth delivery.

The key responsibilities include:

  • Assessing and validating customer configuration requests to ensure feasibility and minimal disruption
  • Implementing approved configuration changes, maintaining clear documentation of changes
  • Contributing to ongoing knowledge base development, documenting common configurations and troubleshooting steps

In addition, the successful candidate will:

  • Provide guidance and promote best practice adoption to maximise technology tool value
  • Collaborate with internal stakeholders to understand business needs and system usage patterns
  • Communicate technical concepts clearly to non-technical stakeholders

Our ideal candidate has experience in a call centre or corporate travel environment, is customer-facing, consultative, and committed to continuous learning.

Key Skills: Customer-facing, consultative, analytical, problem-solving, communication

Benefits: Professional growth opportunities, collaborative work environment

Requirements: Proven experience in a similar role, excellent communication skills, strong analytical skills

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