Business Banking Professional
11 hours ago
Customer banking specialists play a vital role in helping clients achieve their financial goals.
About the Role- Develop and maintain strong relationships with customers to understand their banking needs, including home loans, business banking, and financial advice.
- Support clients with account maintenance, applications for credit products, and resolve any issues that may arise.
- Conduct thorough financial health checks to identify opportunities for improvement and provide tailored solutions.
- Stay up-to-date on CommBank's digital banking options and educate customers on how to get the most out of them.
- Proven experience in delivering exceptional customer service, preferably in financial services or a related field.
- Excellent communication skills, enabling effective articulation of complex financial concepts.
- The ability to empathize with customers, ask insightful questions, and find creative solutions.
- A high level of integrity, combined with a passion for putting customers at the heart of everything you do.
- Ability to thrive in a fast-paced retail environment while maintaining a customer-centric approach.
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