Senior Healthcare Operations Manager

2 weeks ago


Blacktown, New South Wales, Australia ForHealth Group (Dayforce) Full time

About ForHealth Medical Centres


We are an industry leader in quality, accessible healthcare, with a nationwide network of 70+ medical centres and 1300+ independent health practitioners.


Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually.



Job Description:

This is a Full Time Practice Manager role in Blacktown, which is a great opportunity to support close-knit teams and doctors who are proud of the service they provide to their patients.


You will be responsible for managing and supporting our employees and Health Care Professionals in this role, reporting to the Regional Manager.



Key Responsibilities:

  • Identify, review, and troubleshoot operational issues
  • Identify areas of improvement and drive change
  • Monitor practice safety and standards across the clinic
  • Provide exceptional customer service
  • Monitor rosters and budgets
  • Recruitment of Staff
  • Liaise with various stakeholders, including the National Operations Manager, Regional Managers, and internal stakeholders within the centre


Requirements:

  • Proven Leadership and Management experience ideally in the healthcare industry
  • Qualification in Business Administration or Diploma of Practice Management preferred
  • Strong organisational and time management skills
  • Outstanding communication and customer service skills
  • A passion for people and a personable approach


What We Offer:

  • $120,000 - $150,000 per year, depending on experience
  • 20% dental cover for you and your family members
  • 24/7 access to our Employee Assistance Program (EAP)
  • Uniforms provided
  • Free onsite parking
  • Ongoing training and support


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