Quality Assurance

16 hours ago

Brisbane, Queensland, Australia beBeeQuality Full time $100,000 - $110,000
About Quality Assurance & Improvement Lead

We pride ourselves on delivering exceptional client outcomes and experiences through our commitment to continuous improvement.

Our team is dedicated to supporting the development of a sustainable program that delivers high-quality services, aligned with our Clinical and Care Governance Framework.

The successful applicant will lead the implementation of best practice quality management systems and programs within our portfolio to drive continuous improvement at the system, process, and cultural level.

Key Responsibilities:

  • Developing and implementing a comprehensive quality management strategy to ensure compliance with service models and practice frameworks, standards, and legislative requirements.
  • Driving systemic continuous improvement through coaching and mentoring, aligned with Anglicare's Clinical and Care Governance Framework.
  • Providing professional advice and expertise to improve client outcomes and experiences.
  • Servicing teams to actively manage and deliver on the CQI Plan; providing reporting on key indicators relating to Quality & Safety Indicator Monitoring and Reporting.

Requirements:

  • A minimum of 2 years' experience in Quality Assurance & Risk Management.
  • Credible, professional leadership in quality assurance and risk management.
  • Demonstrated experience in implementing best practice quality management systems.
  • In-depth understanding of social services and child protection policy, legislation, and reform agendas, including experience with the Human Services Quality Framework and/or similar quality standards or frameworks.
  • Systems and critical thinker with demonstrated analytical skills.

What We Offer You:

  • A friendly and dedicated team of professionals in a collaborative and supportive environment.
  • Genuine career growth and development plans.
  • You will also enjoy salary packaging benefits.

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