Digital Client Solutions Expert

4 days ago

Sydney, New South Wales, Australia Fenergo Full time

Fenergo is a global leader in Client Lifecycle Management software solutions. We are seeking an experienced Technical Account Manager to join our Global Support Team.

About the Role

This exciting opportunity will involve working with our client's IT teams to provide support for complex production issues with the Fenergo application. As a Technical Account Manager, you will be responsible for driving customer issues through to resolution and building strong relationships with key stakeholders.

Responsibilities
  • You will be the primary support contact for assigned clients and will work closely with our internal development teams to resolve technically complex issues.
  • You will identify and reproduce customer reported software defects and develop recommendations for resolution.
  • You will accurately document customer issues and understand customer systems and configuration.
  • You will build relationships with business and IT stakeholders and become an expert on customer implementation.
Requirements
  • We require a minimum of 5 years' experience in technical support, enterprise architecture, or software consulting.
  • A bachelor's degree in computer science or a related field is preferred.
  • You should have strong analytical and problem-solving skills, with the ability to communicate clearly and effectively with customers and internal teams.
  • Leadership skills and the ability to inspire a team across multiple locations are essential.
Benefits
  • Fenergo offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience.
  • We provide private healthcare cover, 23 days annual leave, and three company days off.
  • We also offer an annual bonus opportunity, work-from-home set-up allowance, and a buddy system for new starters.
  • Fenergo is committed to creating a diverse and inclusive workplace and values collaboration, outcomes, respect, and excellence.

  • Digital Strategy Expert

    2 weeks ago

    Sydney, New South Wales, Australia Adelphi Digital Full time

    Digital Strategy ExpertWe are looking for a Digital Strategy Expert to join our team at Adelphi Digital in Sydney. As a Digital Strategy Expert, you will be responsible for developing and implementing digital strategies that drive business growth and improve customer engagement.Key Responsibilities:• Conduct thorough analysis of clients' businesses to...

  • Digital Strategy Expert

    7 days ago

    Sydney, New South Wales, Australia Adelphi Digital Full time

    Job SummaryWe are seeking a highly skilled Digital Strategy Expert to join our Sydney team at Adelphi Digital. As a key member of our international digital consultancy, you will be responsible for delivering transformative digital strategies and solutions for our clients.

  • Digital Strategy Expert

    4 weeks ago

    Sydney, New South Wales, Australia Adelphi Digital Full time

    Adelphi Digital is seeking an exceptional digital professional to join our international digital consultancy in Sydney.This is an opportunity to shape your career in a hugely exciting industry, helping our clients understand the power and potential of the web.As a digital strategy expert, you will be responsible for:ConsultancyGetting to know our clients'...

  • Digital Strategy Expert

    1 month ago

    Sydney, New South Wales, Australia Adelphi Digital Full time

    About the RoleAdelphi Digital is seeking an exceptional Digital Consultant to join our international digital consultancy in Sydney.We're looking for a talented individual with a passion for digital communications, who can help us deliver transformative digital strategies, user experiences, and web technologies to our clients.Key ResponsibilitiesDeveloping a...

  • Digital Solutions Expert

    4 weeks ago

    Sydney, New South Wales, Australia NICE Full time

    About the RoleNICE is seeking a highly skilled Digital Solutions Expert to join our team. As a key member of our Solutions Consulting team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic solutions.As a Digital Solutions Expert, you will work closely with customers to understand their...

  • Digital Strategy Expert

    4 weeks ago

    Sydney, New South Wales, Australia Adelphi Digital Full time

    Job Description:We are seeking a highly skilled Digital Consultant to join our team at Adelphi Digital in Sydney. As a Digital Consultant, you will be responsible for providing strategic direction and advice to our clients, helping them to understand the power and potential of the web.Key Responsibilities:Developing and implementing digital strategies that...

  • Digital Marketing Strategist

    1 day ago

    Sydney, New South Wales, Australia Internetwork Expert Full time

    We are seeking a seasoned professional to lead our in-house marketing team as the Head of SEO.About Internetwork ExpertInternetwork Expert is Australia's largest independent digital marketing agency, with a team of over 200 certified Growth Gurus. We specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online...

  • Digital Solutions Expert

    2 days ago

    Sydney, New South Wales, Australia RX Australia Pty Ltd. Company Full time

    About the RoleAs a Senior Digital Solutions Expert, you will play a pivotal role in driving the implementation of global digital projects that support RX's strategic objectives.This involves upholding best practices and collaborating with cross-functional teams to deliver the RX global digital strategy locally. You will work closely with global product...

  • Digital Media Solutions Expert

    4 days ago

    Sydney, New South Wales, Australia Media Full time

    Unlock Your Potential in Digital MediaAbout the Role:We're seeking an exceptional Digital Media Solutions Expert to join our team at Monks, a global digital marketing and technology services company. As a key member of our team, you will play a vital role in delivering innovative digital media solutions to our clients.Key Responsibilities:Campaign Design and...

  • Strategic Digital Solutions Expert

    1 week ago

    Sydney, New South Wales, Australia Squiz Full time

    We are currently seeking a highly skilled Strategic Digital Solutions Expert to join our Customer Consultancy team. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement workshops and define web solutions, recommendations and roadmaps for customers.The ideal candidate will have prior digital...

  • Digital Infrastructure Solutions Expert

    4 days ago

    Sydney, New South Wales, Australia Arcadis Full time

    Role OverviewArcadis, a leading global consultancy, is seeking a highly skilled Digital Infrastructure Solutions Expert to join our team. This exciting role will be based in Australia or the Philippines and offers an excellent opportunity to contribute to the development of digital solutions for clients.About ArcadisArcadis is a world-leading consultancy...

  • Digital Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia S2M Digital Recruitment Full time

    We are seeking a highly skilled Account Manager to join our team at S2M Digital Recruitment. The ideal candidate will possess strong organizational and administrative skills, with a keen eye for detail and a proactive approach to their work.Key Responsibilities:Client Interaction: Engage with clients in a genuine, approachable manner, ensuring they feel...

  • Digital Transformation Specialist

    1 day ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    Unlock Career Opportunities with Zone IT SolutionsWe are seeking a skilled Digital Transformation Specialist to join our team as a Pega Expert. In this role, you will leverage your expertise in Pega applications to provide critical support in designing, implementing, and optimizing business solutions for our clients.About the RoleAs a Pega Expert, you will...

  • Digital Interface Expert

    7 days ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a skilled Digital Interface Expert to join our team at Zone IT Solutions in Australia. This is a full-time opportunity with an estimated salary of $120,000 per annum.Company OverviewZone IT Solutions is a leading recruitment company specializing in digital, ERP, and IT services. We provide flexible, efficient, and collaborative solutions to...

  • Digital Solutions Expert

    1 day ago

    Sydney, New South Wales, Australia Remote Staff Full time

    About the RoleAs a skilled Digital Solutions Expert, you will play a crucial role in designing and building exceptional websites that meet our clients' evolving needs. Your expertise in WordPress development will enable us to deliver tailored solutions that exceed expectations.Key ResponsibilitiesCollaborate with clients to understand their website design...

  • Technical Solutions Expert for Digital Forensics

    1 day ago

    Sydney, New South Wales, Australia Nuix Full time

    About NuixNuix is a leading provider of investigative analytics and intelligence software, empowering customers to be a force for good by finding truth in the digital world. Our solutions are powered by AI, helping customers collect, process, and review massive amounts of data.We're seeking an exceptional Technical Solutions Expert for Digital Forensics to...

  • Digital Solutions Expert

    5 days ago

    Sydney, New South Wales, Australia Perpetual Full time

    About the RoleWe are seeking a highly skilled Digital Solutions Expert to join our Asset Management team. As a key member of our team, you will be responsible for delivering high-quality solutions that meet the evolving needs of our clients.Key Responsibilities:Design and implement digital solutions that improve client outcomes and drive business...

  • Digital Transformation Solutions Expert

    1 month ago

    Sydney, New South Wales, Australia Microsoft Full time

    Job DescriptionMicrosoft is seeking a highly skilled Digital Transformation Solutions Expert to join our Enterprise Digital Sales team. As a key member of our team, you will be responsible for driving growth for Microsoft by helping customers realize the value of the Microsoft Cloud.The ideal candidate will have a deep understanding of customers' business...

  • Digital Solutions Expert

    3 weeks ago

    Sydney, New South Wales, Australia Squiz Full time

    We are seeking a talented Digital Strategy Specialist to join our Customer Consultancy team at Squiz. As a key member of this team, you will play a crucial role in helping customers achieve their business and digital objectives by leveraging modern software capabilities and best practices.This role requires a unique blend of creative, strategic, and...

  • Credit Risk Specialist

    1 day ago

    Sydney, New South Wales, Australia Internetwork Expert Full time

    Job SummaryWe are seeking a Credit Risk Specialist to join our team at Internetwork Expert, Australia's largest and fastest-growing independent agency in digital marketing. As a Credit Risk Specialist, you will be responsible for assessing creditworthiness of clients and providing administrative support to the Collection Coordinator.