Technical Estimator

We are seeking a skilled professional to join our team as a Service Advisor.

Job Description:

The successful candidate will be responsible for accurately estimating the costs of rebuild jobs for customers in the Bathurst region. This role involves problem-solving and efficiency within the branch, collaboration with team members to ensure all quotations meet Caterpillar standards, and development and maintenance of forecast planning for the workshop.

Key Responsibilities:

• Analysing rebuild jobs and projects to assess their viability while developing and implementing plans to ensure successful outcomes
• Developing scopes of work, estimates and quotes
• Building and maintaining strong relationships with internal and external stakeholders, resulting in a clearer understanding of rebuild forecasts and requirements
• Maintaining a library of standard pricing, regular jobs & quotation data
• Identifying opportunities for continuous improvement to enhance processes, drive efficiencies and improve customer service

Requirements:

• Demonstrated experience within a project management or estimating role
• Experience with pricing and planning systems and tools (MS Project, Smartsheet, Uptake, Excel)
• Familiarity with Caterpillar products desirable
• Excellent organisational skills with proven ability to manage fluctuating workloads
• Ability to problem solve while having well-developed analytical & decision-making abilities
• Excellent customer service skills with the ability to develop strong positive relationships
• Communication skills with well-developed negotiation & conflict resolution skills
• Computer literacy skills - MS Office

What We Offer:

At WesTrac, we offer a range of benefits including paid parental leave, flexible working arrangements, purchased leave programs, online learning libraries, and opportunities for growth and development.

About Us:

At WesTrac, we're made for more of what matters most.