Supply Chain Solutions Professional

1 week ago

Perth, Western Australia beBeeLogistics Full time $100,000 - $150,000
Account Manager Job Description

We are seeking a customer-focused Account Manager to join our Service Delivery Team. As an Account Manager, you will be responsible for partnering with customers to deliver solution-driven outcomes and build strong relationships at multiple stakeholder levels.

The ideal candidate will have previous experience as an Account Manager, preferably in Supply Chain or Logistics Management, and excellent prioritization and organizational skills. They will also have exceptional presentation and communication skills, both written and verbal.

Key Responsibilities:
  • Determining customer needs to deliver customer-centric solutions.
  • Maintaining strong relationships at multiple stakeholder levels, both internally and externally.
  • Collaborating closely with customers to ensure project goals and timelines are met, service levels are maintained, and annual NPS scores are achieved.
  • Leading solution and contract negotiations with assigned customers to facilitate portfolio goals and retain customers.
  • Developing and implementing key account plans and continuous improvement solutions aligned with corporate objectives and strategies.
  • Managing administrative functions for assigned accounts, including CRM management and general administration to enhance portfolio results.
Requirements:
  • Previous experience as an Account Manager, preferably in Supply Chain or Logistics Management.
  • Excellent prioritization and organizational skills.
  • Exceptional presentation and communication skills, both written and verbal.
  • Willingness and ability to support customers at all levels.
  • A data-driven mindset with proven commercial acumen and strategic thinking, with strong skills in MS Excel.
  • An entrepreneurial mindset demonstrating initiative and ownership.
Why Join Us?
  • Attractive remuneration scheme with uncapped earning potential.
  • Ongoing professional development and training to enhance skills and career growth.
  • A dynamic, empowering culture that encourages continuous improvement.
  • An industry-leading organization with diverse customer partnerships.
  • Modern office environment with necessary tools provided.
  • Company events and team-building activities to foster connections.
  • Partnership with charities, offering volunteering opportunities to make a positive impact locally and internationally.

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