
High-Tech Support Specialist
3 weeks ago
At First Focus, we pride ourselves on being a stable and forward-thinking Managed Service Provider with a strong focus on growth and client satisfaction. Our team of experts is dedicated to delivering exceptional IT solutions that exceed our clients' expectations.
We're currently seeking an exceptional High-Tech Support Specialist to join our dynamic team in South Australia. As a key member of our support team, you'll play a vital role in providing top-notch technical assistance to our clients.
The ideal candidate will have a deep understanding of Managed Services and a passion for delivering outstanding customer experiences. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from you
About the Role- Provide remote support to clients across various environments, including those with 10-500 users
- Offer escalation and subject matter expertise as needed
- Support servers, desktops, and applications within Microsoft Azure, AD, and M365 environments
- Collaborate with experienced solutions experts to maintain best practice environments
This role offers a competitive salary range of $75,000 - $80,000 per annum, plus superannuation. You'll also enjoy flexible working arrangements, access to training and development opportunities, and a chance to make a real difference in our clients' lives.
If you're passionate about delivering exceptional IT support and are looking for a new challenge, please submit your application. We welcome applications from neurodiverse candidates and offer flexible options to accommodate diverse needs.
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