Multimedia Technician

We are seeking a highly skilled and experienced audio visual specialist to join our team in Canberra. This role is responsible for providing frontline support and troubleshooting for audio-visual systems, including Microsoft Teams Rooms.

The ideal candidate will have strong technical expertise in supporting AV equipment and Microsoft Teams Rooms, with exposure to Crestron/Q-SYS being an advantage. They will also possess excellent communication and stakeholder engagement skills, with confidence in supporting geographically dispersed teams.

This is an exciting opportunity to work in a fast-paced environment and contribute to the delivery of critical services that directly impact the community. The successful candidate will be passionate about delivering high-quality results and working collaboratively as part of a dynamic team.

• Provide first-level support and troubleshooting for audio-visual systems, including Microsoft Teams Rooms.
• Ensure AV equipment is operational and ready ahead of meetings, briefings, and incident responses.
• Escalate technical issues to senior AV specialists when required.
• Assist with room access, scheduling, and physical setup for meetings and surge operations.
• Maintain SharePoint logs and documentation to support operational reporting.

• Technical expertise in supporting AV equipment and Microsoft Teams Rooms.
• Excellent communication and stakeholder engagement skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong problem-solving skills and attention to detail.
• Experience working in a structured environment with strict compliance and governance requirements.

• A competitive salary package.
• Ongoing training and development opportunities.
• A dynamic and supportive team environment.
• The opportunity to make a real difference in the community.

If you are a motivated and experienced individual looking for a new challenge, please submit your application.