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Senior Skincare Manager

3 weeks ago

City of Kingston, Australia SILK Laser Clinics Full time

**Join SILK Laser Clinics as a Clinic Manager**

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At SILK Laser Clinics, we are passionate about creating a world where everyone can look and feel their best. We lead the way in the aesthetics industry with over 180 clinics across Australia, offering a range of innovative treatments and products.

A bit about the role…

  • As the Clinic Manager, you will be responsible for overseeing daily clinic operations, ensuring exceptional customer service, and driving clinic performance.
  • You will lead a team of skilled therapists, guiding them to achieve sales targets, maintain high standards of treatment, and create an inviting and results-driven environment.
  • Your role will also include managing inventory, upholding clinic presentation, and ensuring compliance with industry regulations.

About the Role

Key Responsibilities:
  • Lead, mentor, and inspire a team of skin and laser therapists to exceed sales and performance targets.
  • Ensure the clinic operates efficiently, with high standards of care, customer service, and cleanliness.
  • Conduct regular performance reviews, set goals, and provide ongoing training to support the professional development of your team.
  • Develop strategies to improve clinic performance and client satisfaction.
  • Drive business growth through community engagement, client retention strategies, and promoting our suite of products and treatments.

About You

  • Proven experience in a leadership role within the beauty, health, or retail industry is essential.
  • A Diploma in Beauty Therapy or relevant qualification is preferred.
  • Strong business acumen with experience managing sales targets and KPIs is required.
  • Exceptional communication and interpersonal skills, with the ability to inspire and motivate a team, are essential.
  • A passion for skincare and beauty, with a customer-first approach to service, is necessary.

Benefits

  • A competitive salary package that recognises your skills and leadership.
  • Making it rewarding for employees financially with bonuses & incentives structure that rewards success.
  • Discounts & perks such as discounts on treatments and products plus access to corporate partnerships that support wellbeing.
  • The opportunity to grow professionally with extensive training, leadership development programs, and clear pathways for advancement in the aesthetics industry.
  • Recognition for achievements through our Service Recognition Program and various award opportunities.