Senior Coffee Operations Manager

4 days ago


Brisbane, Queensland, Australia beBeeLeadership Full time $65,000
Senior Coffee Operations Manager

About the Role:

We are seeking a highly skilled and experienced Senior Coffee Operations Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring the highest quality of coffee and customer service.

Key Responsibilities:

  • Coffee Preparation and Service: Prepare and serve a variety of coffee beverages to the highest standard. Ensure consistency in coffee quality and presentation.
  • Team Leadership: Supervise, train, and mentor baristas to ensure excellent customer service. Foster a positive and collaborative work environment.
  • Customer Service: Provide exceptional customer service, addressing any customer concerns or complaints promptly and professionally. Build relationships with regular customers and create a welcoming atmosphere.
  • Inventory and Stock Management: Monitor and manage inventory levels, placing orders as necessary. Ensure proper storage and rotation of stock to maintain freshness and quality.
  • Cafe Operations: Oversee the cleanliness and maintenance of the cafe, ensuring compliance with health and safety regulations.

Requirements:

  • Proven experience as a barista, with at least 1 year in a similar role.
  • Strong knowledge of coffee brewing techniques and equipment.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team.
  • Strong organisational and multitasking abilities.
  • Flexibility to work weekends.

Benefits:

  • Competitive salary based on experience.
  • Opportunity for growth and professional development.
  • Employee discounts on food and beverages.
  • Friendly and supportive work environment.


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