Hospitality Service Representative

6 days ago

Sydney, New South Wales, Australia Davidson Hospitality Group Full time

We are seeking a skilled Spa Receptionist to join our team at Davidson Hospitality Group. As a key member of our hospitality staff, you will be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable experience. Key responsibilities include greeting guests, scheduling appointments, handling payments, and promoting spa products and services.

Responsibilities
  • Deliver outstanding customer service and create a welcoming atmosphere for all guests
  • Schedule appointments and manage client bookings efficiently
  • Process payments and maintain accurate records
  • Promote and sell spa products and services to guests

In order to succeed in this role, you must possess excellent communication skills, a warm and welcoming demeanor, and a passion for delivering exceptional service. A background in sales is also beneficial. If you are a team player who thrives in a fast-paced environment and enjoys helping others feel relaxed and rejuvenated, we encourage you to apply.

Requirements
  • High school diploma or equivalent required
  • Minimum 1-2 years of experience in customer service or hospitality
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

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