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Supply Chain IT Director

2 months ago

Sydney, New South Wales, Australia ResMed Inc Full time
Director of Supply Chain IT Applications

We are seeking a highly skilled and experienced Director of Supply Chain IT Applications to lead our Digital Health Technology team. As a key member of our organization, you will be responsible for overseeing the development and maintenance of Supply Chain-related software solutions, as well as ongoing support for Supply Chain-related SaaS platforms.

Key Responsibilities:
  • Ensure the delivery of high-quality software solutions that meet requirements and are delivered on time and within budget.
  • Manage the budget and resources, ensuring cost-effective delivery of feature development and user-focused support services.
  • Drive the adoption of best practices in software engineering, including agile methodologies, coding standards, and code reviews.
  • Provide technical leadership and guidance, including architectural decisions and technical debt management.
  • Stay abreast of emerging technologies & industry trends and assess their potential impact on ResMed's Supply Chain systems.
  • Manage and mentor software engineering teams, fostering a culture of excellence, innovation, and continuous improvement.
  • Ensure continuous improvement of application support processes and feature development practices.
  • Collaborate with IT leadership to align support services with organizational goals and objectives.
  • Manage the application support strategy to improve service quality, efficiency, and feature adoption.
  • Ensure the team is equipped to handle the integration of new solutions and changes into the support process.
  • Monitor application performance and user feedback to identify opportunities for new features, enhancements or refine the architecture as needed.
  • Provide regular reports on application support activities, feature implementation progress, and performance to leadership and stakeholders.
  • Develop and maintain strong relationships with application vendors, service providers, and internal stakeholders.
Requirements:
  • Bachelor's degree in computer science, software engineering, or a related field.
  • Extensive experience managing high-performing teams, delivering and supporting IT solutions.
  • Excellent communication skills, with proficiency in managing remote and hybrid teams.
  • Strong leadership, interpersonal and team management skills.
  • Extensive experience using Atlassian tools, including Confluence & JIRA.
  • Extensive experience in software development, including.NET, React/Node JavaScript, K2 or similar low-code platforms.
  • Strong technical knowledge of application architecture, integration, databases and IT infrastructure.
  • Strong experience in software development lifecycle and agile methodologies.
  • Excellent problem-solving, analytical, and project management skills.
Preferred Qualifications:
  • Minimum of 12 years of related experience.
  • Experience with IT service management tools and processes, such as ITIL.
  • Familiarity with industry-standard application support metrics and KPIs.

We are committed to creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please apply now.