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Digital Strategy Consultant

1 month ago

Melbourne, Victoria, Australia Squiz Full time
Job Description

Squiz is seeking a Digital Strategy Consultant to join our Customer Consultancy team. As a key member of our team, you will work closely with customers to help them achieve their business and digital objectives by leveraging modern software capabilities and digital best practices.

The ideal candidate will have prior digital strategy, web agency or consulting experience in a similar role. You will have exceptional communication, relationship management and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers.

This role can be located in any of our East Coast Australia locations - Sydney, Brisbane, Melbourne.

About the Role
  • Understand and prioritise customer needs and pain points in relation to digital experience design, delivery and management.
  • Design, plan and facilitate stakeholder engagement and discovery workshops.
  • Transform big ambitions into clearly articulated and actionable roadmaps and presentations.
  • Identify opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem to improve their digital experiences.
  • Inspire customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution.
  • Identify the resources, activities and technologies required to implement solutions or proactively engage with stakeholders to define this.
Requirements
  • Previous consulting or digital advisory-related experience: consulting, design or digital agency.
  • Workshop design and facilitation from senior to operational stakeholders.
  • Demonstrate critical and strategic thinking capabilities.
  • Excellent written, verbal and visual communication skills.
  • Presence and professional presentation for customers.
  • Strong organisational skills and attention to detail.
  • Experience conducting research, surveys or interviews, and gleaning insights from data.
  • Ability to steer cross-functional teams to achieve shared outcomes.
  • Able to work to deadlines and deliver high-quality work in a timely manner.
  • Client management experience.
  • Pragmatism over purity.
  • Intellectual curiosity and solution-orientated approach.
  • Passionate about digital solutions.
  • Commercial acumen helping to drive revenue and create opportunities.
Nice to Have
  • Experience working within or with government, higher education, telcos, financial services and utilities industries.
  • Quantitative research and analysis experience.
  • Familiarity using Customer Relationship Management (CRM) tools.
  • Experience preparing proposals, pitches and high-level quotes and estimates.