Digital Payments Expert

7 days ago

Sydney, New South Wales, Australia Australian Payments Plus Full time

Australian Payments Plus (AP+) is a leading company in Australia's payments ecosystem, delivering innovation to the collective benefit of Australian businesses, government and consumers.

We aim to unite people and technology to power better experiences through our solutions, including Australia's domestic debit network, real-time data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences, and open wallet solutions.

Our team is driven by core values: lead with heart, learn for tomorrow, and live our legacy. We're looking for an experienced Application Support Analyst to join our team on a 12-month max term contract role.

The successful candidate will provide comprehensive application and technical support for AP+'s tokenization projects. This involves collaboration with internal testing and project teams, performing support activities with vendors and customers, and liaising with testers, customers, and vendors based offshore outside standard business hours.

The key responsibilities of this role include:

  • Supporting project work, including non-functional testing, configuration activities, documentation review, implementation support outside standard business hours
  • Undertaking day-to-day project support activities, completing tasks within agreed service levels, and in accordance with documented procedures
  • Identifying and troubleshooting issues to facilitate seamless testing of application upgrades
  • Providing support in application deployment, performing health checks, and testing where required
  • Maintaining a knowledge management database on each application release and configurations performed for smooth handover to the production support team

To be successful in this role, you'll need:

  • Minimum 3 years' experience in an application support role or equivalent
  • Extensive knowledge of Unix/Windows OS, JBoss application server, Oracle SQL, Java
  • Experience with application monitoring tools such as App Dynamics, Splunk, Datadog, or Dynatrace
  • Strong understanding of cloud technology, e.g., AWS, web services, Apigee API, IP-based protocols
  • Exposure to automation tools, e.g., Jenkins
  • Non-functional testing experience, including documentation of implementation plans and results
  • Knowledge of payments processing environments – Connex switch, payment gateway, tokenization, EMV 3 DS
  • Strong technical awareness and understanding of the mobile payments domain
  • Understanding of AS2805 format messaging would be beneficial

Australia Payments Plus offers a unique opportunity to shape the future of payments for Australia. If you're passionate about digital payments and have the skills and experience required for this role, we encourage you to apply.

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