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Senior Customer Success Representative

1 week ago

Melbourne, Victoria, Australia Lyrebird Health Full time

In this challenging and rewarding role, you will have the opportunity to make a meaningful impact on the success of Lyrebird Health's small business customers. As a Senior Customer Success Representative, you will be responsible for developing and executing customer-centric strategies to drive growth and retention.

Key responsibilities include:

  • Developing and maintaining strong relationships with customers to drive loyalty and retention
  • Identifying opportunities for upselling and cross-selling to drive revenue growth
  • Providing exceptional customer service to ensure high levels of customer satisfaction

We are seeking a highly motivated and results-driven professional who is passionate about delivering exceptional customer experiences.