Platform Manager

3 weeks ago

Camberwell, Victoria, Australia coles Full time

About the Role

This is a leadership role within the Coles Technology Services and Commercial function. The primary function of this role will be to evolve and maintain a number of Coles Integration Platforms to create integrity, maximise agility, accelerate modernisation, self-service, and unlock efficiencies across Technology.

Your Key Responsibilities Will Include:

  • Accountable to build, enhance, and maintain the Integration Platform as a foundation for supporting business applications.
  • Act as the accountable platform owner for its products and services within the Integration Platform.
  • Provide necessary direction and support for 'what' the squads are building.
  • Accountable for multiple engagements/project delivery requirements.
  • Support as necessary the technical direction and aspects of product engineering across the squads.
  • Act as a service custodian of the technology products/assets your platform will own, build, and run.
  • Accountable for the overall cost centre budget and accountable project initiative approved funding.
  • Accountable for multiple squads of technologists that will collaborate to deliver projects/products that are aligned with Coles business objectives.
  • Articulate and communicate the platform vision, strategy, and roadmap to stakeholders.
  • Run beta and pilot programs with early-stage products and samples.
  • Drive facilitation of user experience sessions with stakeholders.
  • Partner closely with other platform and engineering team, understanding current and future platform features and being able to impart the business value of these to downstream digital and business teams.
  • Engagement with a wide variety of customers.
  • Ensure Coles platform is available to all authorised team members and partners.
  • Protect and enhance Coles' reputation with customers, stakeholders, regulators, and media.
  • Accountable for personal and team compliance with internal company policies, procedures, and codes, eg Code of Conduct, and all applicable external laws, regulations, standards, and industry codes eg Fair trading Laws.
  • Commitment to the corporate and or relevant Brand/Retail Support Compliance Program.
  • Integration of compliance requirements into team performance reviews.
  • Able to influence a broad and diverse set of external stakeholders.
  • Demonstrated ability to effect change.
  • Demonstrate self-autonomy and 'self-starting'.
  • Ability to communicate effectively to all levels under pressure.
  • Demonstrate 'customer first' values representing Coles Digital.
  • Apply focus on meaningful results and outcomes.
  • Strong problem-solving skills.
  • Demonstrate and impart leadership qualities which are reflective of Coles team vision and values.
  • Demonstrate ownership of agendas and work activities.

About You and Your Skills

This role requires a seasoned professional in Technology with expertise ideally across Data and Cloud Integration platforms. The ideal candidate will have proven IT experience in a senior managerial position, as a Digital/Product/Engineering Manager of digital products in an agile environment.

Commercial Skills and Qualifications

  • Minimum Bachelor's degree or equivalent.
  • Market knowledge and experience in the delivery and management of retail and technology solutions.
  • Agile Product/Service/Project management skills.
  • Financial and risk management skills.
  • Stakeholder management skills.

In turn, we offer you a great place to work and a fun-filled, flexible culture at Coles. You'll have access to a range of exclusive benefits and programs that support, reward, and inspire team members. Some of these include:

  • Discounts and weekly special deals across all our external brands – Coles, Coles Express, Coles Liquor, and Coles Online.
  • Free parking, mini-Coles, and food hub at our Store Support Centre in Hawthorn East.
  • Sampling of new products before they've hit the shelves.
  • Gym, BBQ, and Children's holiday club – all onsite.
  • Team Member Share Plan.

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