Retail Operations Manager

3 days ago


Sunshine, Australia Coles Full time

Job Title: Retail Operations Manager

About the Role:

Coles Liquor, a prominent Australian retailer, is seeking a skilled Retail Operations Manager to lead their online Coles Liquor fulfillment centre. This unique 'dark store' environment focuses on processing and delivering online orders, offering an exciting opportunity for growth.

Key Responsibilities:

  • Achieve key online and commercial targets through participating in growth initiatives, team management, and site operations.
  • Prioritize customer satisfaction by ensuring product availability, efficient pick, pack, and dispatch of customer orders.
  • Manage a fast-paced warehouse environment, overseeing logistics and distribution processes.
  • Lead and coach team members to develop their skills while meeting financial and service goals.

Requirements:

  • Previous management experience in a warehouse, logistics, or online fulfillment centre setting.
  • Retail experience is not necessary, but a background in managing operations in a warehouse or logistics environment is essential.
  • Demonstrated ability to meet sales targets, control costs, and manage team rosters.
  • Proven experience in leading teams, developing skills, and meeting financial and service goals.
  • A current accredited Responsible Service of Alcohol (RSA) qualification.

Benefits:

  • Competitive salary: $70,000 - $90,000 per annum.
  • 5% discount on supermarket and liquor purchases.
  • Double discount periods throughout the year.
  • Exclusive hot deals for team members.
  • Recognition and rewards program.
  • Novated car leases.
  • Paid parental leave.

About Coles:

We're committed to creating a diverse, inclusive, and welcoming workplace, reflecting the communities we serve. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. Our recruitment process aims to support candidates with disabilities. If you require accommodations, please contact us.



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