Customer Service Specialist

4 days ago

Geelong, Victoria, Australia Ampol Limited Full time

As a Customer Service Specialist at Ampol Limited, you'll have the opportunity to make a real difference in our customers' lives. Our stores are always bustling with activity, and we need someone who is friendly, approachable, and passionate about delivering exceptional customer experiences.

About the Role:

This role involves working closely with the store manager to ensure seamless day-to-day operations. You'll be responsible for maintaining high standards of customer service, managing store displays, and contributing to our sales growth.

We're looking for someone who is highly motivated, has excellent communication skills, and can work effectively in a fast-paced environment. If you're eager to learn, thrive in a team setting, and deliver outstanding customer service, we'd love to hear from you.

Key Responsibilities:

  • Deliver Exceptional Customer Service: Provide personalized assistance to customers, resolve issues promptly, and exceed their expectations.
  • Support the Store Manager: Assist with daily operations, maintain store displays, and ensure accurate stock levels.
  • Thrive in a Team Environment: Collaborate with your colleagues to achieve sales targets, manage stock, and provide excellent customer service.
  • Attention to Detail: Maintain high standards of safety and accuracy in all aspects of your work, including cash handling and inventory management.
  • Flexible Availability: Be ready to work weekends and overnight shifts when needed, demonstrating flexibility and adaptability.

What We Offer:

  • Comprehensive Training & Support: We're here to help you succeed through ongoing training and development opportunities.
  • Autonomy & Ownership: Take pride in your role with the freedom to excel and make decisions that drive results.
  • Flexible Rosters: We accommodate your work-life balance by offering flexible rostering arrangements.
  • Career Growth Opportunities: Build your future with one of Australia's largest retail networks and enjoy career progression opportunities.

We celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from people of all backgrounds, including those from Aboriginal and Torres Strait Islander communities, diverse sexualities, and gender identities (including transgender individuals).

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