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2 days ago
Job Title: Community Pharmacy Support Officer
About the RoleThis is an exciting opportunity to join our team as a Member Support Officer in the community pharmacy sector. As a key member of our division, you will play a vital role in supporting the critical work of community pharmacies.
Key Responsibilities- Member Support: Provide assistance to financial members through visits, phone calls, and emails, ensuring they have access to advice, services, and tools.
- Business Development: Identify, assess, and progress strategic and commercial opportunities to secure new revenue streams for members.
- Program Development: Plan and develop activities that support members in delivering professional services and programs.
- Professional Development: Assist in creating professional development for pharmacy staff, including webinars, workshops, and articles for trade publications.
- Stakeholder Engagement: Represent the organisation at industry meetings and events when required and liaise with stakeholders at all levels.
- Administration: Maintain accurate records of member and stakeholder interactions in a timely manner.
- A proven track record in business and customer support.
- Management experience within the community pharmacy industry.
- A Certificate IV in Community Pharmacy or equivalent qualification.
- Demonstrated excellence in customer support with strong customer service skills.
- Exceptional time management, organisational, and administration skills.
- A current driver's licence and willingness to travel.
- Intermediate level computer skills, including Microsoft Office applications.
We are passionate about providing equal employment opportunities and embracing diversity. If you are a proactive and self-motivated individual with a passion for customer support, we encourage you to apply.
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