Duty Manager

6 days ago

Australia beBeeHospitality Full time $120,000 - $180,000
Hotel Duty Manager Job Description

We are seeking a highly skilled and experienced Hotel Duty Manager to join our team. As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand.

This role combines your passion for hospitality with bringing to life unforgettable guest experiences. You will be responsible for providing day-to-day leadership across the food and beverage operation, maximising financial returns, driving development of people, creating and maintaining unique guest experiences, executing on brand standards, and building awareness of the resort, its product offerings and brand in the local community.

Key Responsibilities:
  1. Team Management: Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
  2. Staffing: Oversee, implement and drive any staffing related actions in accordance with company rules and policies for the Food & Beverage Department.
  3. Operations: Direct day-to-day staffing requirements, plan and assign work, and establish performance expectations inline with budget and control expenses with a focus on food, beverage, and labour costs within the operation.
  4. Culture and Quality: Educate and train all team members in compliance with governmental regulations and ensure colleagues are properly trained in quality and service standards.
  5. Talent Development: Promote teamwork and quality service through daily communication and coordination with other departments.
  6. Compliance: Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates within the Food & Beverage Operation.

In addition to these responsibilities, you will be expected to analyse financials to drive revenue, future profitability, and maximum return on investment of the Food & Beverage Operation.

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