Security Specialist

1 month ago


Brisbane, Queensland, Australia Wilson Security Pty Ltd Full time
About the Role

Wilson Security is expanding in Townsville, securing additional contracts that strengthen our presence in the region. This growth has created new roles within our Townsville team, focused on enhancing response and support capabilities for our existing teams and clients.

Key Responsibilities
  • Providing strong customer service solutions to visitors, contractors, and clients
  • Gatehouse duties
  • Proactively monitoring CCTV and Access Control Systems
  • Conducting building patrols to actively report and mitigate security and safety risks
  • Identifying and reporting hazards and building faults for rectification
  • Providing support to tenants and facilities
  • Managing contractors and deliveries through dock management
  • Responding to emergency situations
  • Contractor management duties
  • Ad-hoc duties
Requirements
  • Strong customer service skills
  • Proactive and problem-solving mindset
  • Willing to support and step up as required into other roles
  • Ability to work well in a team or autonomously
  • Ability to work in a rotational roster (nights/days/weekends)
  • Australian citizen or hold unlimited work rights
  • Previous experience in corporate real estate contracts (highly desirable)
  • Demonstrated ability to prepare and write reports
  • Demonstrated ability in the use of computers and security-related systems (Access Control, CCTV, Microsoft programs)
  • Availability to and physical fitness to walk and stand for long periods
  • Valid QLD security license (including monitoring subclass)
  • Crowd control endorsement will be highly desirable
  • Current first aid and CPR certificate
About Us

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive training and development, employee benefits like a wellbeing hub, health insurance discounts, and employee assistance programs.

Our innovation council and corporate social responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the outstanding security guarding company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.



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