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Insurance Broker Assistant

2 months ago

Launceston, Tasmania, Australia Gallagher - Global Full time
About Gallagher - Global

Gallagher is a global leader in insurance broking, risk management, and consulting, with over 53,000 employees worldwide in more than 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and ethical organization, expressed through our Shared Values, The Gallagher Way.

Job Summary

We are seeking an experienced Insurance Broker Assistant to join our team in Launceston and Hobart. As a key member of our team, you will be responsible for servicing and growing a client portfolio through assisting our senior brokers. This role will include coordinating and compiling new business quotes and renewals, providing high-level customer service, and assisting in overall account management and debtor management.

Key Responsibilities
  • Coordinating and compiling new business quotes and renewals
  • Providing high-level customer service with tight turnaround times to clients, brokers, underwriters, and other key stakeholders
  • Assisting in overall account management and debtor management
  • Seeking opportunities to improve internal business processes and cost efficiencies and working with the Gallagher Service Centre to ensure processes and information are accurately prepared
  • Gathering relevant client information and identifying key issues to provide assistance to brokers
  • Ensuring 100% accuracy of documentation and policies for external and internal clients and procedures
  • Keeping informed of industry trends by attending internal and external training sessions, industry seminars, etc.
  • Applying best business practices in all activities, ethically, professionally, and with integrity
Requirements
  • Minimum 1-2 years' experience in a similar role, ideally with exposure to the insurance or financial services industry, or an interest in the insurance industry
  • Tier 1 qualification desirable or must be willing to complete upon commencement as fully supported by the business
  • Strong organizational and time management skills with the ability to prioritize and multi-task
  • Excellent verbal and written communication skills
  • Excellent administration skills with a high attention to detail
  • Strong commitment to client service excellence
Benefits

Gallagher offers a wide range of benefits, including a competitive salary, great teams, and exciting career opportunities. Some of the benefits include:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

We value inclusion and diversity and are committed to creating a workplace that is inclusive and respectful of all employees. Gallagher is an Equal Employment Opportunity (EEO) employer and welcomes all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices.