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IT Support Professional

2 weeks ago

Melbourne, Victoria, Australia TRT Global Solutions Full time

Job Overview

We are seeking a highly skilled IT Support Professional to join our team at TRT Global Solutions. As a Field Engineer Specialist, you will be responsible for managing the spares movement inbound and outbound of the warehouse, resolving minor incidents raised by our customers, and assisting with parts deliveries to Field Engineers & Service Partner Engineers onsite.

Key Responsibilities

  • Manage the spares inventory in the warehouse to ensure accurate tracking and reporting.
  • Resolve minor technical issues with hardware and software systems.
  • Assist with parts deliveries to customers and field engineers.
  • Provide exceptional customer service and communication.
  • Stay up-to-date with industry trends and technologies to continuously improve skills and knowledge.

Requirements and Qualifications

  • 4+ years of experience in IT spare parts control & warehouse maintenance.
  • Strong understanding of Windows/Unix fundamentals and AIX/HP-UX/Solaris operating systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.

Benefits

  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • A competitive salary package.
  • A comprehensive benefits program.