
Housekeeping Team Leader
2 days ago
About the Position
Silk Hospitality is a leading outsourced housekeeping provider in Australia, serving top hotel brands. We seek an experienced leader with exceptional customer service skills and passion for working with people.
Why Apply?
- Growth Opportunities: Be part of a dynamic company.
- Career Advancement: Opportunities for long-term career progression within the company.
- Flexibility: Enjoy varying shifts, including weekends and public holidays across a seven-day roster.
The Role
In this hands-on position, you'll work closely with our Executive Housekeeper to drive productivity, lead and develop the housekeeping team, and maintain high hotel standards. You'll take ownership of the department when the Executive Housekeeper is absent, requiring strong attention to detail, excellent communication skills, and ability to confidently liaise with all departments.
Key Responsibilities
- Achieve guest service excellence.
- Daily inspection of guest rooms and designated staff areas to uphold standards.
- Assist with cleaning of guest rooms, public areas, and accommodation suites.
- Train and develop employees effectively.
- Support labour cost management.
Requirements
- Proven experience in similar leadership roles.
- Strong management, organisational, and business skills.
- Excellent communication skills.
- A great team player able to work with various people at different levels.
- A positive attitude and approach.
Benefits and Culture
- Foster a positive work environment.
- Develop your skills and knowledge.
- Pursue opportunities for advancement.
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