Customer Success Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $120,000

About Us

We are a team of experts in the Cloud, Cyber-Security and Consulting Services arena. Our vision is to deliver excellence to our customers.

The Role

We are seeking a Customer Success Specialist who embodies our company's values and culture. You will be responsible for driving revenue and delivering results through your customer-centric approach.

You will thrive in a multi-demanding environment, leveraging your problem-solving skills to satisfy the specific needs of your clients. Your responsibilities will include responding to customer requests, recommending services and solutions to grow revenue, and ensuring our customers are satisfied.

Key Responsibilities:

  • Sales/Marketing mid-level qualifications or applicable experience;
  • Strong product knowledge about IaaS, SaaS, DaaS & UCaaS services;
  • Project management experience and ability to work in a fast-paced environment and manage multiple projects simultaneously;
  • Creative flair with an ability to communicate and motivate via written and visual media;
  • Ability to take initiative and interact with all levels of management;
  • Exceptional relationship building/relationship management skills to establish rapport, trust and confidence with clients, suppliers, management and peers;
  • Adaptability and detail orientation;
  • Lateral thinking, lots of initiative and willingness to be stretched and challenged along the way.

Benefits

We offer a dynamic work environment where you can grow and develop your career. If you have a strong desire to succeed and a passion for delivering exceptional customer experiences, we encourage you to apply.

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