Parts Specialist
4 days ago
Job Overview
We are seeking a highly organised and tech-savvy Parts Specialist to play a key role in ensuring customer satisfaction. The successful candidate will handle parts warranty claims, provide outstanding customer service, and work closely with dealers to manage stock levels effectively.
About the Role
The ideal candidate will have strong negotiation and communication skills, technical knowledge of campervans, motorhomes, and caravans, and proficiency in parts management systems.
Key Responsibilities
- Manage parts warranty claims and respond promptly to support inquiries.
- Provide exceptional customer service and ensure customer satisfaction.
- Work closely with dealers to manage stock levels and lead times efficiently.
- Implement process improvements and liaise with stakeholders.
- Utilise computer skills for parts management and customer support.
Requirements
- At least five years of experience in aftersales, service advisor, or parts industry.
- A team-oriented approach with a commitment to delivering excellence.
Benefits
- Career growth and development opportunities.
- Work in a modern, hygienic environment.
- Enjoy product trials.
- Continuous training and support.
- Be part of a vibrant company culture.
Why Us?
- Investment in employee growth and well-being.
- Collaborative team environment.
- Opportunities for professional development.
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