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Guest Services Team Member

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Perth, Western Australia Indie Campers Full time
Key Responsibilities
As a Rental Service Agent, you'll be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our depot in Hazelmere-Perth. Your key responsibilities will include:

  • Handling incoming reservations and welcoming guests.
  • Preparing and cleaning our campervans to meet the highest standards.
  • Maintaining our campervans in top condition through regular inspections and necessary repairs.
  • Registering guests, monitoring stock levels, and processing payments efficiently.
  • Handling complaints and troubleshooting emergencies promptly and professionally.

Requirements
We're looking for a highly motivated and organised individual with a passion for travel and customer service. To be successful in this role, you'll need to have:

  • Experience in Tourism, Hospitality, Retail, or Rent-a-car.
  • Excellent communication skills and the ability to interact with customers effectively.
  • A valid driver's license and confidence driving a campervan.
  • Availability to work weekends and public holidays.
  • Strong organisational skills and the ability to solve problems effectively.

Opportunities for Growth
We offer a range of opportunities for career growth and development, including training and coaching to help you succeed in your role. Join our team and take the first step towards a rewarding career in the travel industry.