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After Hours Support Specialist

1 month ago

Bendigo, Victoria, Australia Anglicare Victoria Full time

About the Role:

We are seeking experienced practitioners to work in a busy service responding to complex after-hours matters. As an After Hours Support Specialist, you will provide expert advice and support to our residential units, foster carers, and other individuals requiring assistance.

The role involves working independently, making complex decisions, and problem-solving over the phone. You will be responsible for supporting young people of all ages, including those experiencing mental health issues or substance affected.

Key Responsibilities:

  • To provide expert advice and support to clients via phone
  • To make complex decisions and solve problems effectively
  • To work collaboratively with a team to achieve program goals and objectives

Requirements:

  • Demonstrated experience in working with vulnerable populations, particularly young people
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Calm and resilient demeanor under pressure

What We Offer:

  • A competitive hourly rate starting at $51.90 plus superannuation
  • The opportunity to work from home for the majority of shifts
  • A flexible and supportive work environment

Contact Information:

Please note that a current Working with Children Check is mandatory for this position, and applicants must be prepared to undergo a National Criminal History Check prior to commencement.