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Pandora Brand Ambassador Leader

1 week ago

Brisbane, Queensland, Australia Pandora Full time

**Company Overview**

Pandora is the largest jewellery brand in the world, empowering people to express themselves and be part of their stories. We are proud to be part of the most important moments in our customers' lives.

**Job Description**

The Store Manager will be the ultimate Pandora ambassador, fully immersing themselves in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

**Key Responsibilities:**

  • Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embrace opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Dream to build, coach, and inspire a team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
  • In partnership with the Divisional Sales Manager and Human Resources, identify and resolve any potential performance issues and policy violations.
  • Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

**Requirements:**

  • A results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • Developed a sense of care in your communication skills, both written and verbal, with the ability to connect with people at all levels of the organisation.
  • Sharp business acumen and analytical thinking that can show and deliver positive results.
  • Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
  • Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems.

**Benefits:*

  • A competitive rewards package that is second to none.
  • 60% off staff discount.
  • A day off on your birthday.
  • Opportunities for development.
  • Subsidized Health Insurance.
  • Retail Bonus Scheme.
  • Employee Assistance Program.
  • Very generous jewellery allowance.
  • 2 x Wellness Days to take some time just for you.