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Aquatic Program Manager

1 week ago

Geelong, Victoria, Australia British Swim School Full time

About Us: British Swim School is a premier water survival and learn-to-swim school that has been rapidly growing since its founding in 1981. Our mission is to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics.

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  • We invest in quality team members who share our passion for water safety and teaching others how to swim.
  • Our instructors are not just teachers, but also mentors and role models who inspire children to develop a lifelong love of the water.
  • As a member of our team, you will be part of a fun-loving and supportive community that is dedicated to making a difference in the lives of our students.

Job Description: The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations, as well as teaching lessons when and if necessary.

Your Key Responsibilities:
  1. Reports to and communicates directly with the Aquatics Director or the Franchise Owner
  2. Work a flexible schedule that may include holidays and weekends as required by business needs and as requested by management
  3. Be correctly dressed in British Swim School uniform and prepared pool-side at least 15 minutes before the start of your first lesson
  4. Engagement with children/swimmers while smiling, singing, and having fun while teaching lessons
  5. Disciplined to follow schedules and enforce safety procedures as well as follow policies, teaching techniques, and procedures of British Swim School
  6. Using your training to teach these techniques to all new swim instructors that join our program with an emphasis on survival skills
  7. Observing classes and performing coaching reports to ensure proper safety protocols and swim techniques are being followed to British Swim School brand standards
  8. Attending staff meetings and ongoing training/coaching as requested by the Aquatics Director or the Franchise Owner
  9. Conducting monthly in-service meetings and ongoing training for the instructor team
  10. Informing the Deck Ambassador of any needs or maintenance issues that need addressing
  11. Speaking to parents/customers about their children's progress
  12. Other responsibilities as assigned by the Aquatics Director or the Franchise Owner