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Inventory Control Specialist

2 weeks ago

City of Parramatta Council, Australia Cubic - Global Full time
About Cubic - Global
Cubic is a leading provider of technology solutions in transportation and defense. Our mission is to simplify people's daily journeys and promote mission success and safety for those who serve their nation.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Overview
This role is primarily responsible for managing inventory, performing warehouse functions, and adhering to inventory management processes. The successful candidate will be accountable for the end-to-end control of Cubic assets, assisting with inventory management processes, and ensuring all equipment is properly handled and accounted for.

Main Responsibilities
- Manage inventory, track quantities, perform cycle counts, and resolve discrepancies
- Monitor equipment and consumables usage and replenish when required
- Deliver and pick up customer equipment returns and other items as directed
- Process field returns from customers and install teams
- Accurate Data Entry in Service Now for Inventory Controls
- Ensure all parts are received in Service Now by Cubic Technicians before leaving Cubic Warehouse
- Prepare Bus Installation kits as requested
- Process Decommissioned Assets in a timely manner
- Conduct Cubic vehicle audits, checks, and stock takes as per Cubic's processes
- Process repairs and returns
- Assist with annual audit & monthly assets reconciliation report and distribution to customer
- Perform daily cycle count, process workshop returns, and create Contract IDs in Service Now
- Escalate issues in day-to-day operations for resolution
- Maintain a sound knowledge of WH&S and take an active part in safety issues as required

Requirements
- New South Wales Class C driver's license
- Relevant experience within a stores/warehouse environment (Grade 1: may have less than 12 months experience, Grade 2: must have at least 12 months experience)
- Knowledge and understanding of IT Service Management (ITSM) system
- Proficiency using Microsoft Office suite and experience in the usage any other inventory management system.

Skills & Qualifications
- Excellent customer service, communication skills, and ability to develop working relationships with customers and suppliers
- Strong verbal and communication skills and ability to escalate issues to resolution
- Excellent organisational and planning skills
- Capable in analysing information and preparing written reports
- Attention to detail and willingness to listen to feedback
- Ability to use initiative and work with limited direction
- Able to adapt quickly to demands and environment
- Demonstrated understanding of manual handling requirements

Condition of Employment
Successful outcome of a National Police Check