Support Services Coordinator

2 weeks ago

Sydney, New South Wales, Australia Estia Health Full time

About the Role:

As a Support Services Coordinator, you will play a vital role in ensuring the smooth operation of our residential aged care home.

Your primary responsibility will be to provide friendly and efficient customer service to residents, families, visitors, volunteers, and contractors. This includes managing the front desk, answering calls, responding to emails, welcoming visitors, and assisting with day-to-day tasks.

You will also be responsible for maintaining accurate records, filing documents, and supporting the office manager and residential aged care manager in their daily tasks.

This is an excellent opportunity to join our dynamic team and make a positive impact on the lives of our residents and their families.

In this role, you will have the opportunity to develop your skills and knowledge in administration, customer service, and teamwork.

We are looking for a proactive and detail-oriented individual who is passionate about delivering exceptional service and making a difference in people's lives.

Key Responsibilities:

  • Provide excellent customer service to residents, families, visitors, volunteers, and contractors
  • Manage the front desk, answer calls, and respond to emails
  • Maintain accurate records and files
  • Support the office manager and residential aged care manager in their daily tasks

Requirements:

  • Previous experience in a reception/administration position (highly regarded)
  • Strong interpersonal and communication skills, both verbal and written
  • A proactive attitude and ability to work in a fast-paced environment
  • Solid computer and data skills

About Estia Health:

At Estia Health, we are committed to providing high-quality aged care services to our residents and their families. We believe in treating every individual with dignity and respect and strive to create a warm and welcoming environment.

We offer a competitive salary package, including a base salary of $65,000 per annum, plus superannuation and other benefits.

We are an equal opportunities employer and encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

Please note that we do not accept emailed applications for this position. To apply, please click the 'Apply' button and follow the instructions provided.

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