Hospitality Team Member

4 days ago

Wollongong City Council, Australia YHA Full time

Unique Work Experience at YHA

We are seeking a Hospitality Team Member to join our team at YHA Coniston Holly How. As a member of our team, you will play a crucial role in providing exceptional hospitality to our guests.

About the Role

As a Hospitality Team Member, you will be responsible for:

  • Providing warm hospitality and great customer service to all our customers, members, and guests.
  • Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilizing our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

What We Value

We understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Benefits of Working at YHA

We offer a competitive hourly rate, accommodation options, exclusive benefits, free YHA Membership, and travel and adventure opportunities. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional hospitality, please submit your CV and complete our brief application form. We look forward to hearing from you.

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