
Retail Operations Manager
19 hours ago
Key Role:
The retail team is seeking an exceptional leader to support and develop our store operations.
The ideal candidate will have strong experience in customer-facing roles, supervising other workers, and delivering on-site training to junior members of a team.
Responsibilities include:
- Collaborating closely with Optometrists to deliver a superior customer experience
- Oversight of the day-to-day operation of the retail arm of our service
- Ensuring compliance to company policies and procedures
- Building meaningful and long-term relationships with customers
- Leading by example and setting a positive tone for store team members
Requirements:
- Availability to work Sunday to Thursday
- Minimum 3 years of strong experience in customer-facing roles involving sales
- Experience supervising other workers and delivering on-site training to junior members of a team
- Ability to demonstrate building meaningful and long-term relationships with customers
- Collaborative and consultative team-work and leadership style
This is an excellent opportunity for someone looking to continue growing beyond a customer-facing role, with potential relocation options available to meet work-life needs.
We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference to communities needing access to optometry services.
We offer a unique and fashionable product, exceptional patient care, and a supportive work environment that fosters growth and development.
As a senior retail professional, you will have the opportunity to make a real impact and contribute to the success of our business.
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