Administrative Coordinator

3 weeks ago

Melbourne, Victoria, Australia Alfred Health Full time
About the Role

The Administration Officer will play a vital role in supporting the day-to-day operations of the Alfred Heart Centre. As part of the administration team, you will be responsible for ensuring the smooth delivery of administrative, reception, and clerical tasks. This includes managing patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support, and data entry.

Key Responsibilities
  • Provide exceptional customer service to patients, carers, and health professionals
  • Manage and maintain accurate records and databases
  • Coordinate and prepare for clinics and meetings
  • Develop and implement efficient administrative processes
  • Collaborate with the administration team to achieve service goals
Requirements
  • Sound administrative experience in a hospital environment
  • Personable and customer-focused approach
  • Proficiency in MS Office and electronic appointment scheduling systems
  • Understanding of confidentiality and privacy legislation
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Salary packaging and novated leasing options
  • Flexible health insurance coverage
  • On-site car and bike parking opportunities
  • Access to on-site fitness facilities
  • Child care services on-site

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

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